Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 2-7 business days, depending on the product and demand. Please note that processing times may vary during peak seasons.
Shipping Methods:
Standard shipping typically takes 5-10 business days within the U.S.
Shipping Rates:
Shipping costs are calculated at checkout.
International Shipping:
We do not offer international shipping at this time.
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment's progress.
Damaged Items:
If your order arrives damaged, please contact us within 30 days of delivery for resolution.
Returns & Exchanges:
Due to the custom nature of our products, we do not accept returns or exchanges. If your order arrived damaged, misprinted or the wrong item was sent, please review our return policy for more details.
If you have any questions, feel free to reach out to us at support@elysianauraco.com
Thank you for choosing us!